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Help Center
Frequently Asked Questions
Find answers to the most common questions
Account & Registration
How do I find and book a service provider?
Can I change or cancel my booking?
What payment methods can I use?
How do I contact my provider before the service?
What if my provider doesn’t show up?
Listing Your Service
How do I create and publish a service listing?
How do I manage my availability calendar?
When and how do I get paid?
How do I respond to client messages?
What happens if I need to cancel a booking?
How can I improve my service rating?
Platform Operations
How do I report or escalate a booking issue?
How can I view my invoices and billing history?
What’s the refund process if I cancel or there’s an issue?
Booking Services
How do I book a service?
Can I modify or cancel my booking?
What happens if my provider is a no-show?
Payments & Billing
What payment methods can I use?
How can I view or download my invoice?
How do I update my payment details or bank account?
