Help Hub Center
*Updated: Monday 19th 2025
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List Your Service
Follow seven steps to create a listing: enter service details, set location & zone pricing, configure availability, add FAQs, upload images, complete your business profile, then review and publish.Managing Bookings & Reservations
Accept or reject incoming requests, get automated reminders, reschedule or cancel from your dashboard, message clients, enforce no-show rules, and mark jobs complete to capture payment.Edit & Suspend Your Service
Temporarily pause or reactivate your listing, update description and keywords, adjust pricing and zones, refresh your image gallery, manage FAQs, and relaunch with promotional offers.Compliance & Verification
Complete identity and bank account verification powered by Stripe Connect for fraud protection—upload documents, go through automatic and manual checks, and keep your compliance up-to-date.Frequently Asked Questions
How do I find and book a service provider?
Go to https://www.workiii.com/en/services, then browse, filter, or search for the service you need before clicking “Book Now.”
Can I change or cancel my booking?
Once you’ve booked, you’ll get a confirmation email with buttons to cancel your booking or contact the provider directly. You can also visit your dashboard to view and manage all your bookings. If you cancel, your payment will be refunded within 7 business days.
What payment methods can I use?
We accept all credit and debit cards (Visa, MasterCard, Amex). We’ve partnered with Stripe to securely process your payments and provide advanced fraud protection. You can add or remove cards under “Payment Settings.”
How do I contact my provider before the service?
During booking you can add a description—feel free to include details, images, or videos. After booking, use the messaging feature in your dashboard to ask questions or share instructions before the service.
What if my provider doesn’t show up?
Once your provider confirms the reservation you can message each other. If they still don’t show up, use the “No-Show” button in your confirmation email— you’ll be refunded automatically and can rebook if you like.
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